Prizm Viewer Image Error

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Before you can access the Prizm Viewer control, make sure you have met the System Requirements needed for your PC.

 

When a drawing file does not display in Prizm Viewer, you may get an empty window like this:

 

 

Note: The red text in the middle of the window is not displayed.

 

Or, you may get an error popup window in addition to the error icon:

 

 

Note: If you do not see an error icon in the bottom left of the window, or you do not see a popup error window, then you can turn on this feature by turning on the Display Script Error option.

 

If you get the error icon or error popup window when trying to view a construction drawing in Prizm Viewer, then refer to the Troubleshooting Tips for help.